Privacy

PRIVACY POLICY

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect personal information provided by you, such as your name, address, and email address.

When you browse our store, we automatically receive your computer's Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email Marketing: With your explicit consent, we may send you emails about our store, new products, and other updates.

Text Message Marketing: By entering your phone number when placing an order, you consent to receive text messages (order follow-ups and abandoned cart reminders), as well as promotional offers. No more than 5 text messages will be sent per month. You can unsubscribe at any time by sending STOP by text message.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume you consent to our collecting and using your information for that purpose only.

If we ask for your personal information for other reasons, such as for marketing purposes, we will request your explicit consent and provide you the opportunity to refuse.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, use, or disclose your information by contacting us at contact@cowgirl-outfit.co.uk.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms and Conditions.

ARTICLE 4 - SHOPIFY

Our online store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products to you. Your data is stored on Shopify's secure servers protected by a firewall.

Payment: If you make a purchase through a direct payment gateway, Shopify stores your credit card information, encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information is stored only as long as necessary to complete the transaction. All direct payment gateways comply with PCI-DSS standards.

For more information, see the Shopify Terms of Service or Privacy Policy.

ARTICLE 5 - THIRD-PARTY SERVICES

In general, third-party providers will collect, use, and disclose your information only to the extent necessary to perform the services they provide.

Some third-party providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide for your purchase transactions. We encourage you to read their privacy policies to understand how they handle your personal information.

Please note that if you proceed with a transaction that involves a third-party provider, your information may become subject to the laws of the jurisdiction(s) where that provider operates. Any transfer of your personal data outside the United Kingdom is subject to the UK GDPR regulations.

Once you leave our website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

When you provide us with your credit card information, it is encrypted using Secure Sockets Layer (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS standards and implement additional generally accepted industry standards.

Cookies: Our website uses cookies to enhance user experience. You have the right to accept or decline non-essential cookies when you first visit our site. For a list of cookies we use and more details, please refer to our Cookie Policy.

ARTICLE 7 - AGE OF CONSENT

By using this site, you confirm that you are at least 18 years old or have the consent of a legal guardian.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting. If we make significant changes, we will notify you here to keep you informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merges with another company, your information may be transferred to the new owners so we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we hold about you, file a complaint, or if you simply want more information, please contact our Privacy Officer at contact@cowgirl-outfit.co.uk.